How do I cancel my order?
If you would like a refund for your purchase of our online lessons and you are within 90 days of your purchase, please contact us at [email protected] and we would be happy to help you process that!
If you need to cancel an order you have placed that includes physical items, please contact us at [email protected] or by calling us toll-free at (1-800) 439-8921 or direct at (1-604) 855-7605.
Note: If your order has already shipped out, we will be unable to issue a full refund until we have verified that the order has been returned to our warehouse. Please let us know if you need to cancel your order as soon as possible so that we can stop the shipment.
(If you would like to cancel an order you made through Amazon, please follow Amazon's instructions for canceling orders.)