How long does shipping normally take?
An email with tracking information will be sent to you once your order has left our fulfillment center, typically within 2-3 business days of placing the order.
Shipping times cannot be guaranteed and vary depending on external factors. While we can't give provide an exact timeline, the general estimates are as follows:
- All products, excluding books and posters: 2 - 5 business days.
- Books and posters: 2 - 14 business days.
- All products: 5 - 12 business days.
Australia / New Zealand
- All products: 7 - 14 business days.
- All products: 7 - 12 business days.
**Please note that during the holiday season or during unprecedented times such as the COVID-19 pandemic, shipping timelines will likely be extended or delayed.
If you haven't seen any updates on your tracking information for 2 weeks, please reach out to your Mentor or contact our Support team.